Customer Experience Platforms & Services

/ Solution Pillars / Customer Experience

How does your customers perceive your business? The best customer experience is when it exceeds expectations.

Our customer experience platform and services will provide you with the technology to deliver an experience that sets your business apart from the competition and manage them to ensure that your customers see your business as you want them to see it.

E-Channel

Ensure your customers receive consistent standardized delivery of information and services that is low cost, convenient, and flexible.

  • Corporate Internet Banking Solution
  • Retail Internet Banking Solution
  • Phone Banking Solution
  • SMS Banking Solution
Mobility
Make the most of mobile devices to maximize overall efficiency in data collection, application access, report review and collaboration
  • Mobile Platform
  • Branchless Banking
  • Emoney
  • Mobile Solution for Banking Transaction
Communication System and Collaboration
Distribute information and build relationships more productively and efficiently across your entire organization including its partners and customers.
  • Communication System & Collaboration
  • Contact Center
  • Video Headend
  • Social Media/Communication
  • Document Collaboration
  • IT Service Desk
  • Document Management and Storage
  • Directory Solution
  • Incident Communication
  • Call Center Application
Business Process Outsourcing

Increase the company’s business productivity, cost efficiency, and effective use of resources through outsourcing of internal business functions and focusing more on the company’s main business.

Branch IT Services

Provides access to a secure network with reliable management of local services without relying on a centralized IT hub.

  • Managed Print Services (MPS)
  • Remote Office Branch Office (ROBO)