IT Consulting Services

Integrated and comprehensive IT consulting services enables you to align your business operations with technology-based governance.

We have comprehensive services of IT consulting such as IT strategic best practices and IT governance in your business operations.

Multipolar Technology Consulting provides IT Governance Services, that cover the development and implementation assistance of plans, principles, policies, standards, guidelines, procedures, and other technical documents that enable your IT organization to properly plan/organize, acquire/develop/implement, operate/manage, and monitor/evaluate the IT-related works. Best practices, generally-accepted frameworks, industry-specific requirements, and unique characteristics of your company are the basis of our consulting services to provide the best result for your company.

We grouped our consulting services into three categories:

  • IT Strategy/IT Planning Consulting Services

In the planning/organizing aspect, we provide your company with plans and guidelines to support the achievement of the business goals and/or IT goals. The plans are usually developed for a 5-year time span.

The services in this category are Enterprise Architecture Development based on TOGAF (The Open Group Architecture Framework); IT Master Plan Development covering not only the Enterprise Architecture but also the IT Governance Assessment, IT Service Management Assessment, IT Organization Assessment, and IT Program Plan; IT Governance Capability Development providing your company with IT Principles, IT Governance Policies and Standards, and IT Governance Implementation Roadmap.

  • IT Project Management Consulting Services

In the development/implementation/project aspect, we provide consulting services to enable your company with capability to properly perform software/application acquisition and implementation and proper IT Project Management.

The services in this category are IT Requirements (TOR/RFP) Development; IT Procurement Assistance; Independent Verification and Validation (IVV) Services to supervise and ensure proper application/software implementation; IT Project Risk Management. For the optimum result in acquiring and implementing application/software, we usually recommend the Integrated Application Acquisition and Implementation Supervision Services, which covers all four services stated above.

We also provide IT Program Management Office (PMO) Set-Up and Operation Assistance; IT Project Management Outsourcing; and Project Manager Outsourcing. Another unique service in this category is IT Valuation Development that provides your company with methodology and templates to perform IT investment/IT project feasibility study and benefit realization monitoring.

  • IT Operations Consulting Services

IT operational aspects deal with daily IT operations activities, requires policies and guidelines to enable the proper provision of IT services to business users; thus we provide IT Service Management (ITSM) Capability Development providing your company with ITSM Policies and Standards, ITSM Procedures, and ITSM Implementation Roadmap; Data Center/Disaster Recovery Center (DC/DRC) Assessment and Design; Disaster Recovery Plan (DRP) Development and Business Continuity Plan (BCP) Development that enable your company to manage the IT and business disruptions in a proper way based on the business criticality and priority.