11 June 2014, ICCA Event
Multipolar Technology participated in the ICCA on June 11, 2014. Located at Balai Kartini, on this occasion MLPT collaborate with NICE and Cisco. Showing 2 solutions NICE Voice Recording Solution and Cisco Contact Center, booth solutions are importantly needed by the call center company.
NICE Voice Recording has advantages in terms of security, when the conversation started and being recorded, it directly encrypted, it avoids the possibility of information leakage at the time of the recording will be saved.