ACTIVITIES

27 February 2013, Cisco Contact Center 2013

Multipolar Technology participates in the Cisco Contact Seminar on February 27, 2013 at the JW Marriott Hotel Jakarta. On this occasion Multipolar Technology brings the solution Cisco Unified Contact Center is a solution that combines voice, video and data in IP-based networks, which are equipped with IVR (Interactive Voice Response), ACD (Automated Call Distribution), CTI (Computer Telephony Integration), priview blended Outbound, Agent Email, web Chat, and on Demand Recording integrated in a single server.